Frequently Asked Questions

smiling baby girl

How does Imi work?

Imi suggests the next steps in learning together with ideas in how these may be presented to the child. Photographs and comments may be added as the child gains each of the next steps and this builds into a lovely memory, which can be downloaded.

toddler blowing bubbles

How much is Imi?

The brand-new mobile app is subscription based and can now be purchased via The Play Store for your Android phone or for your Iphone; the App Store.  We update the app as appropriate and also Imi will send you newsletters (which you can unsubscribe from at any time) to support age-related scenarios.  We are happy to help you if you need us, via email and phone.

Can I share Imi with other family members?

Yes. You can share your child’s achievements with other family members in two ways. Firstly, you may choose to share your login and passwords. This will enable others to also take part. Alternatively, create PDF records of your child’s journey and email them on or print out hard copies.

baby outstretched hand against blue sky

Is it easy to use?

There are instructions within the app but it is EASY! Quick and efficient to use, you can use Imi anywhere whilst you are out and about as long as you have access to an internet connection.

mother and daughter looking at laptop

What if I get stuck?

Just drop us an email with your contact details to hello@myimi.uk and we will be happy to help you.

baby on stomach

What do I need to use Imi?

Just your phone!

toddler boy reading magazine

How secure is Imi?

You are responsible for keeping passwords secret. The data is encrypted, backed up and securely stored. Security will always be at the forefront of the development of our software, as we continually improve the functionality of Imi and implement improved security protocols as they become available.

small girl with soft toys

How soon can I get Imi?

Download via The Play Store or the App Store for immediate access and try Imi for free!

What if my question isn't listed here?

Not to worry – contact us via the contact form here and we will get back to you soon with your answer.

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